✈️ Open to Relocation: Copenhagen, EU, US

Fanni Csincsak - Product Owner & Manager Driving Startup Funding & Enterprise Scale

12+ years in enterprise ITSM, fintech, and AI. Supported $70M+ in startup funding, accelerated enterprise delivery by 75%, and mentored 1,000+ professionals globally.

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$70M+

Funding supported through fintech and AI products made investor-ready with strong UX and product strategy.

75%

Faster enterprise delivery achieved by streamlining workflows and applying automation across ServiceNow ITSM modules.

Modules led in Product Ownership while training fellow POs and coordinating enterprise migrations.

1,000+

Professionals and students mentored globally through ADPList, university teaching, and candidate evaluations.

Trusted by startups and enterprises including:

I’m a Product Owner, Product Manager, and Designer with 12+ years in enterprise ITSM, fintech, and AI. I specialize in backlog management, stakeholder alignment, and UX strategy. My work has supported $70M+ in funding and delivered enterprise-scale ITSM transformations. Open to relocation: Copenhagen (CPR resolvable), Zürich, US, Canada.

Case Study Highlights — Product Ownership & Delivery

Examples of how I’ve delivered impact across enterprise, fintech, and AI — combining strategy, design, and product leadership.

Contact Me on LinkedIn

Download CV

$70M+

Funding influenced through fintech and AI products that secured Series A and seed investments.

75%

Faster delivery achieved in enterprise rollouts by streamlining processes and reducing delivery timelines.

120%

Higher engagement delivered through redesigned enterprise workflows and user-centered product enhancements.

200+

Product professionals and candidates evaluated or mentored across global teams and startup ecosystems.

T-Systems — Enterprise ITSM Transformation (Product Owner Leadership)

Owned roadmap and backlog across ServiceNow modules (CHM, KM, PRM, Notifications, INM). Trained POs, embedded BA processes, piloted AI/PI/GenAI automations, managed suppliers, and led multi-team migrations.

Directed Product Ownership across 5+ ServiceNow ITSM modules (CHM, KM, PRM, Notifications, INM), ensuring aligned delivery.

Standardized workflows by embedding BA processes and training 10+ POs across ITOM and INM teams.

Piloted AI-driven automations (ServiceNow AI/PI/GenAI + third-party) to reduce manual effort and accelerate resolution times.

Optimized delivery speed by removing bottlenecks, streamlining cross-team workflows, and coordinating multi-team migrations.

Strengthened stakeholder and supplier relationships, improving accountability and collaboration across business units.

Caviar / Startup Clients — Fintech & AI (Product Design / PM)

Delivered investor-ready UX and product strategies for fintech and AI startups, directly contributing to major funding milestones and product launches.

Supported raises: Column Tax ($26.8M), Copy.ai ($13.9M), Roboflow ($22M)

Designed NFT.com launch flows and onboarding

Improved onboarding and core user journeys, reducing friction and strengthening adoption

AltaML — AI Legal Research (Design + PM/PO Support)

Contributed to Jurisage, an AI-powered legal research product, by combining UX design with PM/PO support.

Conducted 20+ user interviews to validate problem/solution fit

Helped shape backlog priorities and early sprint planning

Contributed to securing $1M post-launch funding

T-Systems — Enterprise ITSM Transformation

T-Systems — Enterprise ITSM Transformation (Product Owner Leadership)

I led the roadmap and backlog for ServiceNow modules, aligning enterprise governance with business needs and future AI enhancements. Collaborated across multiple business units to ensure smooth delivery and compliance.

Drove ITSM 2.0 rollout, aligning with EU DORA governance standards

Directed Product Ownership across 5+ ServiceNow ITSM modules (CHM, KM, PRM, Notifications, INM), ensuring aligned delivery.

Standardized workflows by embedding BA processes and training 10+ POs across ITOM and INM teams.

Piloted AI-driven automations (ServiceNow AI/PI/GenAI + third-party) to reduce manual effort and accelerate resolution times.

Supported automation and AI adoption for incident & change management

Optimized delivery speed by removing bottlenecks, streamlining cross-team workflows, and coordinating multi-team migrations.

Standardized workflows by embedding BA processes and training 10+ POs across ITOM and INM teams.

Improved cross-unit alignment between developers, architects, and stakeholders

Strengthened stakeholder and supplier relationships, improving accountability and collaboration across business units.

Piloted AI-driven automations (ServiceNow AI/PI/GenAI + third-party) to reduce manual effort and accelerate resolution times.

Optimized delivery speed by removing bottlenecks, streamlining cross-team workflows, and coordinating multi-team migrations.

Strengthened stakeholder and supplier relationships, improving accountability and collaboration across business units.

Caviar / Startup Clients — Fintech & AI Product Design

Caviar / Startup Clients — Fintech & AI (Product Design / PM)

I designed end-to-end solutions for fintech and AI startups, covering UX research, prototyping, and UI. My work contributed to products being investor-ready and achieving significant growth milestones.

Delivered investor-ready UX and product strategies for fintech and AI startups, directly contributing to major funding milestones and product launches.

Helped Column Tax raise $26.8M Series A

Supported raises: Column Tax ($26.8M), Copy.ai ($13.9M), Roboflow ($22M)

Supported Copy.ai in securing $13.9M Series A

Designed NFT.com launch flows and onboarding

Delivered design for Roboflow ($22M) and NFT.com launch readiness

Improved onboarding and core user journeys, reducing friction and strengthening adoption

AltaML — AI-Powered Legal Research (Jurisage)

AltaML — AI Legal Research (Design + PM/PO Support)

At AltaML, I combined product design with supporting PM/PO activities such as backlog delivery and stakeholder feedback. I contributed to the product vision and ensured research findings were translated into usable outputs.

Contributed to Jurisage, an AI-powered legal research product, by combining UX design with PM/PO support.

Conducted user research & interviews for validation

Conducted 20+ user interviews to validate problem/solution fit

Helped shape backlog delivery and product priorities

Helped shape backlog priorities and early sprint planning

Product secured $1M post-launch funding

Contributed to securing $1M post-launch funding

Why Work With Me as a Product Owner / Product Manager

Cross-functional Leadership

Directed Product Owners, designers, and engineers across enterprise ITSM, fintech, and AI products.

Proven Business Outcomes

Supported $70M+ in funding and drove 75% faster enterprise delivery.

End-to-end Product Ownership

From research and backlog to release and compliance alignment, ensuring measurable business value.

Resources & Tools

Practical frameworks I’ve created or used to help recruiters, enterprises, and startups move faster.

Role Benchmarking Template

Evaluate PO/PM roles effectively and speed up hiring decisions.

Investor-Readiness Checklist

Ensure your product is funding-ready with UX and product validation gates.

Stakeholder Mapping Canvas

Map and align business units for smoother cross-team collaboration.

I Connect Strategy, Delivery, and Design so Products Don’t Just Launch — They Succeed.

My approach blends enterprise rigor with startup agility, aligning stakeholders, reducing friction, and driving measurable outcomes at scale.

I am open to relocation: Copenhagen (CPR-ready), Zürich, US, Canada, or remote roles across Europe.

I’m Fanni Csincsák — a Product Leader with 12+ years of experience across enterprise, fintech, and AI.

I combine Product Ownership, Product/Project Management, and Design to lead products from strategy through delivery, balancing business goals with user needs.

Decision-making Cadence

Research first, prioritize ruthlessly, and ship on a consistent, predictable cadence.

Enterprise Rigor, Startup Speed

Balance governance, compliance, and supplier management without losing delivery momentum.

Transparent Communication

Provide clear artifacts, timely updates, and tight alignment with all stakeholders.

Outcomes Over Outputs

Tie backlog and UX decisions directly to revenue, efficiency, and adoption results.

Looking for My Next Challenge in Copenhagen, Europe, US or Canada

Open to Product Owner, Product Manager, and Product Leadership roles in: Copenhagen (CPR resolvable), Zürich, UK, US, Canada, and remote across Europe.

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Fanni

Csincsak

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Fanni

Csincsak

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Fanni

Csincsak

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