$70M+
Funding supported through fintech and AI products.
75%
Faster delivery in enterprise rollouts.
5+
ServiceNow modules led in Product Ownership.
1,000+
Professionals and students mentored worldwide.
Work
T-Systems International • Full-time
Nov 2024 – Present
Lead ITSM for incident, change, knowledge, notifications, and problem, and pilot AI-assisted triage that reduces average time to acknowledge on priority incidents by about 30% and shortens time to resolve by about 20%.
Directed Product Area Owners and three squads and improved flow efficiency which raised first-pass acceptance on stories from 68% to 82%.
Delivered predictive suggestions during triage which lowered manual handoffs by about 20% and reduced reopen rates by about 15%.
Led development of a change-opening assistant that guided requestors and cut average creation time from 15 minutes to 7 minutes while improving policy compliance from 72% to 89%.
Created a Business Analyst practice and training standards that raised story readiness and reduced rework by about 30%.
Introduced BDD and Three Amigos in incident and change which lowered average cycle time for complex items from 14 days to 11 days.
Bankmonitor • Freelance
Apr 2023 – Present
Lead experimentation on high-value funnels and increase click-through rate by up to 12% and activation by 8–12% on key cohorts.
Ran 24 interviews and 6 usability tests and removed sign-up and checkout blockers which lifted completion rate by about 10%.
Standardized the design system and improved developer throughput which reduced front-end build time by about 12% across two quarters.
Optimized mortgage listings and raised a priority call-to-action from 15 to 28 in the first controlled test group and sustained a 14% lift over 8 weeks.
Kibit Solutions • Project-based
Dec 2023 – Present
Advised startups, banks and multinational companies and deliver audits and roadmaps that focus teams on validated problems and opportunities.
Conducted 5 product and UX audits that enabled two strategic pivots and reduced support contacts per thousand users by about 18% after relaunch.
Led executive workshops that clarified priorities and brought forward two roadmap items by one sprint.
A.Team • Freelance
Mar 2023 – Jan 2025
Evaluated product and design candidates (engaging with candidates from Individual Contributors to CXO-level professionals) and improved match quality for client teams.
Assessed about 200 candidates and advanced roughly 25% to the panel, which lifted offer acceptance to about 72%.
Shared structured feedback with clients, reducing average time-to-hire from about 40 days to about 32 days.
Caviar / Startup Clients • Part-time
Feb 2022 – Aug 2024
Lead conversion and onboarding experiments for portfolio clients and increase completed orders or sign-ups on targeted segments by about 5–8% across test cohorts.
Partnered with stakeholders to deliver investor-ready product flows and demos which supported successful fundraising across multiple clients.
Contributed to design work used in funding rounds totalling about $70M across clients and shipped an updated experience for NFT.com.
Education
PhD, Doctoral School of Multidisciplinary Engineering Sciences
Széchenyi István University • 2019 - 2023
Master of Science - MS, Computational and Cognitive Neuroscience (HCI)
Budapest University of Technology and Economics • 2017 - 2019
Bachelor's Degree, Communication and Media Studies
Budapest University of Technology and Economics • 2013 - 2016
Certifications
IBM Certified Product Owner
IBM, 2025
Microsoft Business Analyst Specialization
Microsoft, 2025
Industrial & Product Design, MOME ID
Moholy-Nagy University of Art and Design, 2017
Awards
Top 10 Mentor & Top 1% ADPList Mentor in Product
ADPList, May, April and February 2024
BME Communal Scholarship 2015
Budapest University of Technology and Economics
Best Student of the District 2011 and 2013
14th and 15th District of Budapest
Best in Studies and Sports 2008
15th District of Budapest
Skills
Product & Delivery Skills
Backlog Management
Roadmapping
Prioritization
Agile / Scrum / Kanban
Stakeholder Alignment
MVP Definition
Product Strategy
BDD/TDD
Leadership & Collaboration
Workshop Facilitation
Mentorship
Conflict Resolution
Stakeholder Management
Data-driven Decision Making
Cross-functional Team Leadership
Technical & Tools
ServiceNow
Jira / Confluence / Notion
API Collaboration (GitHub, VS Code)
Python
JavaScript
HTML/CSS
Google Analytics
SEO
Design & Research Skills
UX Research
User Interviews
Usability Testing
Wireframing
Prototyping
Information Architecture
Conversion Rate Optimization
A/B Testing
Figma
Social Media